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Resolved
Investigating an issue with loading/hanging sessions.
Aug 24, 2026 at 7:50pm UTC
Affected services
app.shopped.com
Resolved
Aug 24, 2026 at 8:08pm UTC
Agent sessions are now loading as expected. Sorry for any inconvenience.
Affected services
app.shopped.com
Updated
Aug 24, 2026 at 7:56pm UTC
We have identified the issue and are rolling out a fix.
Affected services
app.shopped.com
Created
Aug 24, 2026 at 7:50pm UTC
We are currently investigating an issue related to loading chat sessions within an agent.
Affected services
app.shopped.com